User supplies own USB SSD/HDD drive (must have fixed serial number) One Year LLIMAGER Subscription, documentation and license key. Includes patches, upgrades and unlimited technical support. IMPORTANT: Prior to purchase, please obtain the USB SSD/HDD device information needed to generate the license. Instructions are available in the Resources article, https://www.llimager.com/resources/ssd_info . WHAT AND WHEN TO EXPECT: - An order receipt via e-mail with subject, "LLIMAGER - An E-Forensics Inc Product - Order Confirmation." Be sure to check your spam folder if you do not receive an e-mail. - The LLIMAGER license key file within 24 hours of purchase -- usually arrives within the 2 hours - Download LLIMAGER from https://www.llimager.com/download